Frequently Asked Questions
If anything arouse your interests, please feel free to call or send the email.
HJY sales are always willing to refer you the quotation and samples.
Imported raw material. Mainly are Zamak, aluminum die casting, aluminum profile, also some are ceramic, crystal, acrylic, leather etc.
HJY finishes are as below:
Except above all, we have the ability to develop new finishes according to your demand.
The actual product will be a bit different from the picture color shown in website.
We have more 19 years experience in the handle field. Reliable raw material supplier and High quality electroplating.
Of course, you can order this model, and tell us other details like size, color.
Select Pulls and Knobs from website, Please click Catalog.
Generally, customer often demands the QC to check our goods when we are going to ship. In case of the customer receives shipment and finds some quality problem, we will accept a claim if it is our responsibility.
Sure, this is one of our strength. We can custom make any style as per your request, just advise size and other spec. Or send us the PDF / CAD files about your own design.
Alibaba 4th-Year Gold Supplier.
ISO 9001, SGS, TUV, RoHS.
Since we know furniture handle are made of metal, so if we do not pay much attention to the package, it will cause scratches. So as usual, in our company, for the product itself, we will put the handle into a foam bag and then into the poly bag separately.
When customer need screws, some company just put the screw with to handles together. Normally it will bring damage to the handle because of abrasion during transportation. In order to avoid this situation, we will weld the screw on the end of the product. Even we will need to do one more procedure, but it is worthy it.
And our company have our own package department, the professional engineer will work out the ways of package based on customer requirements. If there are some risks, the engineer will inform and offer the solution for discussion.
Regarding to the air shipping, even the customer do not ask to lie a packing tape, we will do it, with the tape, it is convenient for the courier to carry or move the carton, it reduce damage in case of throwing.
And concerning for the sea shipping, as usual before the cargo was shipped out, our worker will double check whether it is with pallet or not. And in the handle hardware, since the weight is heavy, the wooden pallet is our first choice.
Customers purchase order of our products
Each handle into a foam bag first, then into the poly bag separately.
Carton box printed with our own hrand logo or customers' logo. (if needed)
Be put in storage.
Shipping By Sea Or Air-Express.
If the Order Model in stock or Hot Sale Type, MOQ is 500 pieces.
Generally, for the OEM item, it is 2,000 pcs.
50% deposit in advance and 50% balance before shipment.
T/T, PayPal, Moneygram, West Union.
As usual, for our own designs, the lead time is 30~35 days based on 2,000 pcs. If urgent, we can arrange it as top order to speed up to 25~30 days.
We usually quote FOB Shenzhen Port.
Yes, unless otherwise stated on larger items where the cost may be prohibitive.
Stable delivery time always is the key factor to value any supplier. Customers is the king. All HJY staff make all endeavours to ship out the cargo on time. If delayed, HJY will at least inform the situation 3 days in advance and together with solution, HJY will try best to minimize any possible damage.
Yes with pleasure, but please contact us first to avoid a wasted journey.